Sleep Medicine Doctors - Allen, TX

"First off, they use the worst AI preregistration software. Be ready to answer extremely personal questions multiple times since they will bombard you with emails and texts to do it over and over again. 30 minutes before my appointment they call saying they would like a telehealth appointment instead. It takes me 50 minutes to get to the office. I took 3 hours of sick leave for this appointment. 10 minutes after my appointment is supposed to start they tell me the doctor is picking up their children because of an active shooter at the school. With the same breath they ask me to pay for the appointment. I question the doctors ability to give me her full attention while running late, picking up children during stressful time, and the fact you’re already late to appointment. I decline to pay and meet due to the unprofessionalism. At this point, I’m incredulous at how greedy and unprofessional this doctor and office is. How can you tell me you’re rescuing your children while still wanting to meet with a patient? How can you tell me that you are giving me your best? Never experienced such immature unprofessional behavior from a MD. "