Social Workers - Richfield, NY

"I wish I'd done more research before I chose Ms. Conover as a counselor. Huge mistake. The entire experience has left me feeling worse than before. People seeking counseling want and need someone to talk to. Ms. Conover was so closed to any free discussion and did nothing to validate my concerns. Sought help after a sudden traumatic event that continues to haunt me and sadly, I am very reluctant to try another "professional.""

"I saw Ms. Freer for psychotherapy at her Middletown location. I was nervous before I called, but once we spoke she put me at ease pretty quickly. At our first appointment I was still a bit nervous, but she was kind and perceptive, and pretty soon I was able to start speaking fairly freely. When I struggled to get a feeling put into words, she politely asked me if I was feeling sad about this thing in my life, and the particular words she used were exactly on target. I felt that she understood me, and I began to feel not only comfortable but pretty well understood. I felt like she was a good match for me, and I'm relieved. "

"I was in communication with her about counseling and she told me she would have an opening in March. Then we had a phone conversation to make sure she was a good match. She said she would double check to make sure my insurance was participating (I know it was) and said would call back in up to 2 days. It has been a few weeks and I have not heard back! I tried emailing and calling her and no response. We will find a better match that is responsible & follows through."

"This Aetna List is old! no one want to accept new patients waste of your time! Shame on Aetna that does not update the list!"