Primary Care Doctors who are Physicians - Palmyra, NY

"Incompetent. No communication. Called 4 times today without call back. Was told the office was open until 3 PM today. I was seen a week prior and told to call back if not better. Second call at 1:45 PM was told Darlene Dinapoli NP went running out of there at noon and wouldn't be back, but they had sent her the message. Fourth call at 3 PM I was told by office staff their hands were tied and it was possible she might call, but they had no way of knowing really.... Poor way to run an office. Christmas Eve, sick, and could have gone to urgent care if I had known they wouldn't call me back. "

"I would highly recommend him to anyone. He is caring and empathetic. He cares. I will say he is an amazing doctor. My first time meeting him was yesterday, February 4th, 2026, and I can honestly say he listens, takes his time, and doesn’t make you feel rushed. I never had a provider who took the time to teach and show me what was going on. For years, I was questioning a lot, especially after having my thymus gland removed. I wish I had not had my thymus gland taken out, but back then, it kept growing and was causing issues. Every time I would take a sip of soda, water, or juice, or drink coffee or eat something, I would choke. Then it got to where I was having chest discomfort. I’m just glad I have a caring provider who listens to me, as it calms my nerves and makes me worry less. For many years, doctors dismissed me and gaslighted my problems. But when I finally got the diagnosis of advanced stages of osteoporosis and osteopenia, then osteogenesis imperfecta to Ehlers-Danlos syndrome, however, I’m unsure if I have it or if it is because I have a mutation of my CO1A1 and CO1A2 genes. I broke into tears because I was just shy of 31 when I learned this. As for the start of my problems, it was the end of March 2017. I felt like, after that, I noticed a change, but I do question why I was born with mostly baby teeth and a few adult teeth that I would lose back in my early 20s, or why my voice never fully developed in puberty. But I guess it was meant to happen. I wish I could be normal. I was born with low muscle tone and flat feet, and at age 20, I was told I have cerebral palsy in my legs, but my pediatrician never told my mom anything. I learned this from an orthopedic doctor and Social Security. There are more issues with my health. I am praying that it gets better. That is my heart. I pray I don't need a bypass. I am so scared of what the cardiologist told me about the findings. "

"I have been seeing Doctor Tibbens-Scalzo for few years now. She is one true caring doctor. she always responds to my online messages( from My RGH Care patient portal) in the same day( if she is in office). During my appointment, she always takes her time to listen to my questions and concerns and answers my questions in detail and she never rushes. Highly recommend Doctor Tibbens-Scalzo. "