General Dentists - Byron Township, MI

"Short version: I came in for a cleaning, ended up being billed for another service and was told something different sitting in the chair. My dental insurance changed at my employer, so I was looking for a new dentist local to me. I scheduled an appointment for a routine cleaning as a new patient. When I came in they wanted to do the cleaning part first, then have me back in a few weeks later for gum measurements since they said they wouldn't be accurate. While I was in the chair I specifically asked several times if this was a regular cleaning and would be billed as such, even though we're doing things out of order. I was assured several times this would be the case (I've had issues with other dentists doing similar in the past). A few weeks later a bill shows up for the cleaning that my insurance won't cover, and upon contacting the office I received no help or explanation whatsoever besides "this is what we did". I'm extremely disappointed and won't be going back to this office, which is a shame because the staff and Dr. were very friendly. I never had any problems like this in the 3 previous years I was going to Charlick, Springstead & Wilson Dental Associates - I can wholeheartedly recommend them if your insurance will cover it."