Rheumatologists who are Physicians - Ocoee, FL

"The staff are only out to cover their own self, they are unprofessional. One girl called me only to tell me she did not understand what the doctor meant when he wanted to change my prescription, she then proceed to giggle and say she would call back tomorrow with another person because she knew I could't understand her accent. The same girl once before called me requesting that I go for an X-ray which was never ordered. So I guess they cannot handle managing my health information. The office staff say they have been trying to call you when in reality, I had ZERO missed calls. Horrible. Dr. Javaid needs better staff. "

"My first negative experience was in the waiting room. I was given a bunch of papers to fill out because they did not mail them to me (including the directions). When I completed them I returned to the receptionist who handed me back the instructions for completing the paper work and directions. I asked her to throw them away because there was no trashcan in the waiting room and she refused. My blood pressure was taken without the use of a stethoscope because the aid said she'd been trained that way. I'm a retired RN and you can only palpate the upper number so she had no idea of what my BP was. When I finally got to Dr. Elston, things only got worse. He sat in the doorway asking 1uqestions where anyone could hear. My husband was with me and the dr was very rude to him asking why he was there. his examination was rough. My knees were extremely swollen and he had no consideration for the pain I was experiencing. He made rude 'nurse' jokes and his manner was quite unprofessional. His desk (which I could see from the hallway was cluttered with patients paper charts. He stated he doesn't use the computer. No one should be subjected to this type of environment, personality or lack of privacy. I will never return nor would I recommend him to my worst enemy."

"Have had the displeasure of contacting this office twice and both times whoever is answering the phone has been short, rude, and unhelpful. I Had tests that required me to be seen by an rheumatologist and a referral sent and was denied care without even being seen or told why. I’m in the medical field and to deny care without the decency of reaching out, I had to call first, not told why and being diagnosed with a disease that requires an actual physical is crazy. "