Social Workers - Phoenix, AZ

"Raised more issues than resolved for couples counseling. We have seen many individual and couple counselors and by far the least effective for helping us. Works out of her home and has her pet dog sit on her lap most of the time. Many times I felt she was more focused on her pet than clients."

"Jennifer was able to talk with me and hear me on my phone early in June. During the following 4 visits she was unable to hear me and cancelled the visits stating thatI was a no show. The last visit on July 30th, she cancelled the visit as a " no show" after only 5 minutes. This indicates a lack of interest in the patient's mental status. "

"Dr. Heath-Martinez was assigned to my partner and me by the VA. We worked with her for approx. 4 mos but she rarely spoke during our sessions. She was pleasant and encouraged us to "hang in there," but we wanted guidance and help with our relationship and got none. She never answered her phone and only answered e-mail. When she had to cancel, the link to the virtual meeting would be canceled but the burden was left on me to call and find out what happened to our appt. At the end of a particularly rough session, she said we'd schedule soon for another appointment. After 4 weeks and only after another VA provider messaged her to call me to schedule, she again only sent an e-mail to me stating that she talked to her supervisor and based on the way the previous session went, my partner and I needed individual help and that she wasn't going to work with us anymore but would refer us to another therapist. I tried to call her and follow up with her but she didn't answer the phone, again. I got patient advocate to help me because hopefully the Doctor will communicate with them as she obviously doesn't respect the patient's desire to communicate with her directly. She never followed up with a call much less an appointment. She wasted tax money, our time and has left me with a feeling of mistrust of therapists."

"I called and left 2 messages to begin engagement and Wendy has not yet retry my call to answer questions and schedule an appointment."

"I have suffered trauma and abuse. I am obese because of my use of food to comfort myself, since 10 years old when my almost 2 year old brother passed tragically. I have been dieting since I was 12. I also was neglected, emotionally and physical abused my entire life. Finding the “right” diet is not the solution! Addressing and healing the trauma that caused the physical condition is the solution. The mental affects the physical. Childhood trauma is the root of cause for many mental illnesses and even many physical illnesses. She would benefit studying Gabor Mate. He has a great video with Tom Bilyeu on YouTube. It is titled “This Is why You feel LOST & UNHAPPY in Life. "